Shipping and Carriers

Orders will be shipped by KooKoo US from a warehouse in Las Vegas, Nevada.

For shipping we use FedEx and USPS (up to 5 days). As soon as the tracking number is available, we'll issue a second notification.

For Express service we use "UPS 2nd Day Air" delivery in 2 business days.

The shipping costs will be charged depending destination address.

Shipping to Canada – Important Customs Information

Please note that orders shipped to Canada may be subject to additional customs duties, import taxes, and customs clearance or brokerage fees upon delivery.

All orders to Canada are shipped under DAP (Delivered at Place) terms, meaning that any applicable import duties, taxes, and customs clearance fees are the responsibility of the customer.

These additional charges are not included in the product price or shipping costs paid at checkout and must be paid by the recipient.

The amount of these charges is determined by Canadian customs authorities and/or the shipping carrier. KooKoo has no control over the amount charged.

We recommend that Canadian customers take these potential additional costs into consideration before placing an order.